1. 7-Day Return Policy: If you receive a damaged, defective, or incorrect product, you can request a return or exchange within 7 days of delivery.
2. Condition for Return: The product must be unused, undamaged, and in its original packaging with all accessories.
3. Refund Process: Once the returned product is received and inspected, we will process your refund. Online payments will be refunded to the original payment method within 5-7 working days.
4. Non-Returnable Items: Certain items (like opened software or personal hygiene products) cannot be returned. Please contact us for specific inquiries.
5. Delivery Charges: Delivery charges are non-refundable unless the return is due to our mistake.